Best Chatbot plugin for WordPress

Chatbots sound fascinating. Isn’t it? Users in both business-to-consumer (B2C) and business-to-business (B2B) environments increasingly use chatbot virtual assistants to handle simple tasks. Adding chatbot assistants reduces overhead costs, uses support staff time better, and enables organizations to provide customer service during hours when live agents aren't available.ChatBot is ready to work out of the box, while AI algorithms help you improve responses over time.

What are chatbots?

A chatbot is a computer program that uses artificial intelligence (AI) and natural language processing (NLP) to understand customer questions and automate responses to them, simulating human conversation.

ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. It allows you to automate key tasks right away by creating multipurpose chatbots using diverse ready-to-use templates or an easy-to-use visual builder. Easily drag and drop new elements to build a perfect chatbot.

Why are Chatbots needed?

As consumers move away from traditional forms of communication, many experts expect chat-based communication methods to rise. Organizations increasingly use chatbot-based virtual assistants to handle simple tasks, allowing human agents to focus on other responsibilities. Chatbots have come a long way since then. Developers build modern chatbots on AI technologies, including deep learning, NLP, and machine learning (ML) algorithms. These chatbots require massive amounts of data. The more an end user interacts with the bot, the better its voice recognition predicts appropriate responses.

WordPress Chatbots plugins

A WordPress plugin is a piece of software that “plugs into” your WordPress site. Plugins can add new functionality or extend existing functionality on your site, allowing you to create virtually any kind of website, from e-commerce stores to portfolios to directory sites.

A WordPress chatbot plugin does two things. First, it automates repetitive communications across multiple channels so you can save time and provide personalized assistance. Second, it uses these communications as opportunities to gather critical information about your customers, their behavior, and how you can further optimize your online customer service strategy.

Some of the Best WordPress Plugins

• Hubspot WordPress Plugin - 

HubSpot's drag-and-drop form builder allows you to easily build contact forms to use on your WordPress website — that automatically sync with the HubSpot CRM. The plugin also includes a pop-up creator, live chat and chatbot builder, email marketing, and more — all within WordPress.

• Tidio -

It is Easy to use, has a clean interface, and a surprising number of features. Especially appreciable how in-depth their bot and automation can get without requiring heavy technical knowledge.

•  WP-Chatbot for Messenger by Mobile Monkey -

WP Chatbot for Messenger is one of the best WordPress chatbot options with 10,000+ active installations. After a quick setup, the plugin gives you one inbox to receive customers’ messages from a Facebook page and the website chatbot widget.

• Chatbot with IBM Watson-

This WordPress chatbot uses IBM’s Watson Assistant technology to create and use virtual assistants with artificial intelligence. Chatbot with IBM Watson makes this list because of rich messages with clickable responses and multimedia, rich customization, and language recognition capabilities.

• Join. Chat - 

Join.Chat is a WhatsApp WordPress chatting plugin that has the option to activate a chatbot. It’s called Svachat, and it can answer FAQs related to your business or product. This chatbot for WordPress comes as an add-on to a chatting plugin. There are pre-written questions and answers for conversation, and users reply with numbers to indicate their selection of an answer.

• Collect.chat-

Collect.chat WordPress chatbot is a good option for service businesses. You can choose a template to allow website visitors to set up appointments by providing them with a calendar. As customers choose dates, they will automatically get recorded into your Google Calendar.

Also, this chatbot for a WordPress website has email notifications of conversations. They’re useful to ensure that you’re ready to take on a conversation if necessary.

•  Cliengo Chatbot-

The most striking thing about this chatbot on WordPress is 130+ integrations. Cliengo connects with Google Ads, Facebook Ads, Google Analytics, popular CRM, and many other useful tools for online businesses. Like many best WordPress chatbot plugins here, Cliengo has one inbox for customer messages from social media, instant messaging apps, and website visitors. This feature will make supporting customers easier for any business.

• Live Chat (+Chatbots) by Hybrid.Chat

Universities, marketing agencies, law firms, and healthcare institutions can consider the WordPress chatbot by HybridChat because it has ready-made templates for them. Hospitality experts, in particular, recommend using bots to create better guest experiences, so industry-specific chatbots make HybridChat stand out.

You can use templates to capture contact data of leads, provide answers to FAQs, allow visitors to make appointments, and more. There’s a chatbot builder to create custom WordPress bots, at your disposal.

Summary

A chatbot for WordPress can generate leads, answer customers’ questions, share promos, or simply welcome visitors. This handy tool can take a huge load off your shoulders and make your business more efficient. Adding any of these chatbots for WordPress is super simple. You can have a good-looking chatbot up and running in minutes.